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7 Key Questions to Ask Before Renovating Your Kitchen

A Quick Word About Disagreements

Questions To Ask About Project Management of Your RenovationQuestions To Ask A Company’s Previous Customers

How do we resolve any disagreement?

This is a crucial question that many companies will shy away from. 

But reputable companies are happy to discuss this because they know that – even when both the company and client have the best of intentions – problems can sometimes arise.

When they do, the key is to be confident that the company will do its best to fix the issue.

How Rosemount does it:

  • Clear communication between a good company and the client is essential through all stages of a kitchen renovation project.
  • When an issue arises, we believe firmly that it’s important to recognise the issue and then do our absolute best to resolve it. 
  • If you look at our reviews, you’ll see how issues have cropped up during some projects.  What we’re proud of is that on each occasion the clients expressed satisfaction with how we dealt with and resolved those issues. 

WARNING SIGNS

As well as all of the questions outlined in this guide, it’s also a good idea to be on the lookout for some warning signs that a company might not be the best fit.

  • Mobile phone number that rings out or goes to answering machine
    Suggests a one-man operation. Will he/she have the resources to handle a big project like a kitchen renovation?
  • Verbal or basic written agreement
    Insist on a Domestic Building Contract that specifies the cost of each component in the renovation, as well as timelines, milestones and contingencies.
  • No independent reviews or references
    It’s a risk to use a company who can’t provide proof of third-party recommendations and testimonials.
  • No proof of license or insurance
    If your company doesn’t have the required licenses, will you be liable for any injuries at your home or accidents that result from work carried out by unlicensed tradespeople?
  • Big upfront payment or payment in cash
    Reputable companies don’t use cash and only require deposits to get started. Those who ask for significant upfront payments may need the money to pay bills from previous jobs.
Questions To Ask About Project Management of Your RenovationQuestions To Ask A Company’s Previous Customers
7 Key Questions to Ask Before Renovating Your Kitchen
ROSEMOUNT KITCHENS

We renovate kitchens and bathrooms in Melbourne and beyond. Call us to schedule or discuss your project.

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Rosemount Kitchens

2 Kingston Town Cl,
Oakleigh
VIC 3166
Australia

03 9572 4805

1300 476 736

Rosemount Kitchens

358 Whitehorse Rd,
Nunawading
VIC 3131
Australia

03 9878 1200

1300 476 736

Rosemount Kitchens

20 Napier St,
Essendon
VIC 3040
Australia

03 9375 3371

1300 476 736

Registered Building Practitioner

Licence No: CDB-L 48241

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